Shinetopin – Privacy Policy

Effective Date: November 27, 2024

At Shinetopin, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (shinetopin.com), make a purchase, or engage with us in any other way. By using our website and services, you agree to the terms of this Privacy Policy.

Please read this policy carefully to understand how we collect and use your personal data, and how we safeguard your privacy.

1. Information We Collect

Shinetopin collects different types of information to provide you with a better experience and improve our products and services. This information is collected in various ways, including when you visit our website, make a purchase, or communicate with us.

1.1. Personal Information

When you place an order, create an account, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit card details, PayPal information, etc.)
  • Order history and preferences
  • Customer service inquiries (if applicable)

1.2. Non-Personal Information

We also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and interactions with the website
  • Referring URLs (i.e., the webpage you came from)

We may use cookies and similar technologies to collect this data for improving our website’s functionality, analyzing trends, and offering a personalized shopping experience.

1.3. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us remember your preferences and enhance your shopping experience. Cookies can also help us monitor website traffic and analyze user behavior. By using our website, you consent to the use of cookies as described in this Privacy Policy.

You can manage your cookie preferences in your browser settings. However, disabling cookies may limit your ability to use certain features on our website.

2. How We Use Your Information

We use the information we collect from you for several purposes, including the following:

  • To process your orders: We use your personal and payment information to complete your purchases, fulfill orders, and communicate with you regarding shipping, delivery, and any issues with your order.
  • To improve our services: We use your feedback, browsing behavior, and order history to improve our website, product offerings, and customer experience.
  • To send promotional communications: With your consent, we may send you promotional emails, newsletters, and other marketing communications regarding new products, offers, or special discounts. You can opt-out of receiving these emails at any time by clicking the “unsubscribe” link in any marketing email.
  • To provide customer support: We may use your information to respond to customer service inquiries, resolve disputes, and assist with any issues related to your purchases or use of our website.
  • To process refunds and returns: In the case of returns or exchanges, we use your order and payment information to process refunds and manage the return process.

3. How We Protect Your Information

At Shinetopin, we take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data when you place an order or access your account. These include:

  • Encryption: We use Secure Socket Layer (SSL) encryption technology to protect your sensitive data during transmission.
  • Secure Payment Processing: All transactions are processed through secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS).
  • Access Control: Only authorized personnel have access to your personal information, and we limit access to your data based on the necessity of their job functions.

While we strive to protect your information to the highest standards, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

4. Sharing Your Information

Shinetopin does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers that help us operate our business, such as payment processors, shipping carriers, marketing platforms, and customer service providers. These providers are obligated to use your information only for the purposes for which we engage them and are required to maintain its confidentiality.
  • Legal Compliance: We may disclose your information when required to do so by law, regulation, or legal process, or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: If Shinetopin is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such an event occurs.

5. Your Rights and Choices

You have several rights regarding the information we hold about you:

Access to Your Information: You may request access to the personal information we hold about you. If you would like to review, update, or delete your personal information, you can do so by logging into your account or contacting us directly at info@shinetopin.com.

Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by clicking the “unsubscribe” link at the bottom of our marketing emails. You can also contact us directly to update your email preferences.

 Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

 Data Corrections: If any of the personal information we hold about you is inaccurate or incomplete, you may request that we correct or update your details.

Right to Delete: In certain circumstances, you may request that we delete your personal information. However, please note that we may need to retain some information for legal or business purposes, such as for processing transactions, fulfilling orders, or complying with our legal obligations.

6. International Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States. By using our services and providing us with your information, you consent to such transfers.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy only applies to Shinetopin and our website. We encourage you to review the privacy policies of any third-party websites or services before submitting any personal information to them. We are not responsible for the content or privacy practices of third-party sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information and terminate the child’s account.

9. Changes to This Privacy Policy

Shinetopin reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:

  • Email: info@shinetopin.com
  • Phone: (936) 858-3532
  • Website: shinetopin.com
  • Address: Rr Box 755, Alto, Texas

Thank you for choosing Shinetopin. We value your trust and are committed to safeguarding your privacy.